What should I do if I’ve forgotten the password for my dataset?

If you’ve forgotten or need to change the password for your dataset, follow these steps:

Step 1: Access the Staff Section

1. Go to the Staff section within your Clients and Accounts screen.
2. Important Note: If you do not have access to the staff section, you will need to contact your Bright AP admin to gain access.

Step 2: Reset the Dataset Password

1. Hover over your email address and click the drop-down arrow on the right-hand side.
2. Select the option for Practice Permissions.
   
3. Tick the box for Reset Dataset Password.
   

Step 3: Change or Remove the Password

1. Return to the Clients and Accounts screen.
2. Click on the option to Change or Remove Password on the Dataset.
   
3. Select Reset Password.

Step 4: Enter a New Password or Remove the Current One

On the next screen, you can either:

1. Enter a new password, or
2. Click OK to remove the current password.

After completing these steps, you will be able to access the set of accounts again.