If you need to update a client's business or registered name in Bright Accounts Production, you can make the change through the Compliance Database.
Step 1: Check the accounts status
Before changing the client name, open Produced Accounts and check the status of the accounts.
The accounts must not be in either of the following statuses:
- Ready for Signing
- Closedown
These statuses lock the Compliance Database and prevent changes from being made.
If the accounts are in one of these statuses, you may need to change the status before you can update the client details.
Step 2: Open the client name details
Go to:
Compliance > Client Details > Names
(Important: Select Names, not General Information.)

Step 3: Update the client names
From the Names section, you can update the relevant:
- Business Name
- Registered Name
Enter the new name and save your changes.