- This error occurs when information has not been entered in Compliance Database for Books and Records.
- Click the text shown below to be redirected to relevant section of Compliance Database to select the individual responsible for maintaining books and records.
- Use the dropdown to select the individual who maintains Books and Records Maintained by (ROI).
- Next, click close to save these changes.
- Click refresh to update the accounts to reflect these changes.
- You will notice that the error is gone, and relevant text has been added.