What should I do if I receive an error message about unconverted nominal codes?
When you receive an error message about unconverted nominal codes, it means that there are codes the system cannot identify. You will need to assign a Copy from Code to these unconverted nominal codes to allow the system to understand their functionality.
Please follow these steps:
- Open the Nominal Ledger.
- Click into Trial Balance and tick the option to Show Unconverted Codes.
- This will display a list of nominal codes marked in red, indicating that the system cannot recognise them.
- To resolve the issue, hover over each red nominal code and click on the dropdown menu.
- Select Open and then assign a Copy from Code to provide the system with guidance on how these codes should function.
- Save your changes.
Once you have provided the Copy from Code, the nominal codes will move to the Trial Balance, and the unconverted code error will be resolved.