How to Resolve:

1. Go to Nominal Ledger > Journal.
2. Look for any journal entries highlighted in red – these are temporary (incomplete) journals.
3. Open the red journal:
   • If it’s no longer needed, simply delete it.
   • If you wish to keep it, complete and save the journal to finalise it.

Note: Temporary journals do not affect the accounts until they are saved, so deleting them won’t cause any errors.

Still Seeing the Block?

If there are no red journals visible, but the system is still blocking the year-end routine, please:

• Double-check all journals under the selected financial year
• Then, contact Support and we’ll be happy to investigate and help resolve it.